Delivery & set up is free within 30 miles of our base in London, N17. A small additional charge may apply to events outside of this or for early set up / late collection.
It usually takes us 45 - 60 minutes to set up which depends mainly on access to the venue or location.
Yes, all professional event hire services must carry Public Liability Insurance. We've also got Professional Indemnity Insurance and all of our equipment have been electrically PAT tested. Certificates are available on request.
For all short term bookings (less than 3 days), we always have a member of staff attend your event to take care of everything for you.
For long term bookings, we offer one-to-one training, telephone support and emergency call out maintenance.
We use 6" x 4" Photo Paper stock and have different print options and layouts. Our most popular print option is the 'Single Photo Option', which prints one photo in Portrait Polaroid format.
All photos (raw and branded) will be provided digitally via USB or download link. Additionally, reprints of all photos are available on request.
We require access to a one standard 13 amp power socket where the location has good mobile phone network coverage for our 3G/4G mobile broadband dongle. Alternatively, we can connect to the venue/location's wifi. If using wifi, please ensure that there are no firewalls blocking Instagram and Twitter.
We only use professional, high resolution (600dpi) thermal dye sublimation printers (the ones photo processing companies use) for instant prints that are immediately touch dry and water proof.